HEALTHCARE COURSES
We provide high quality, cost effective training to the health and social care sector.
Training programmes are engaging and bespoke to individual organisations to ensure that they are relevant to that particular service and therefore optimise learning and include accredited as well as awareness courses.
Our Awareness Courses include:
(This can either be generic or titrated to specific areas, e.g. assessment of staff who are completing their care certificate or assessment of staff who administer medication)
Assessment of the Care Certificate
The aim of this session is to ensure that delegates are able to assess and record the achievement of outcomes in relation to the Care Certificate.
By the end of the session delegates will be able to: -
- Identify how to implement the Care Certificate standards within their own organisation
- Identify the roles and responsibilities of Managers and Supervisors in supporting new staff to meet the requirements of the Care Certificate Framework (CCF)
- Identify the skills required to assess the Care Certificate
- Explain how to assess both the performance and knowledge aspects of the Care Certificate
- Define the validity of learning
- Identify different types of activities that evidence competence
Assessment of staff competence in administering medication
The aim of this course is to ensure that delegates are able to assess staff competence to administer medication safely to the clients.
By the end of this course delegates will be able to: -
- Identify who states we need to assess competence
- Define what is meant by the term competence
- Identify what makes a good assessor and the skills that are required
- Explain and demonstrate how to undertake a competence assessment
Asthma
The purpose of this training is to enhance your knowledge and understanding of asthma and COPD, focusing on effective management of these long-term conditions.
By the end of the training, you will be able to:-
• Demonstrate knowledge of what asthma is
• Identify common causes and triggers
• Explain the day-to-day management of asthma and what to do when someone has an asthma attack
• Define what COPD is and what happens to the body when someone has COPD
• Explain causes, symptoms, diagnosis process and management of someone who is living with COPD
The aim of this training is to ensure that non-regulated staff entering into health and / or social care receive training to enable them to demonstrate the skills, knowledge and behaviours that are required to provide compassionate, safe and high-quality care and support.
By the end of this training delegates will have gained the skills and knowledge to enable them to complete all 15 standards of the Care Certificate which include:
- Understand your role
- Identify your own personal development
- Identify your duty of care
- Promote equality and diversity
- Work in a person-centred way
- Communicate effectively
- Ensure privacy and dignity is maintained
- Ensure that the clients receive adequate fluids and nutrition
- Demonstrate understanding of mental health, dementia & learning disability
- Explain safeguarding of adults
- Explain safeguarding of children
- Demonstrate basic life support
- Explain and demonstrate health and safety
- Handle information safely
- Explain & demonstrate infection control practices
The aim of this training is to recognise the importance and benefits of completing an effective care needs assessment utilising your experience, knowledge and judgement to lead to the identification of the required components of an effective care plan.
By the end of the training you will be able to:-
• Recognise the importance of an effective care plan.
• Explain where care planning sits relating to meeting required standards of care.
• Gain advanced skills in the application of a process to care planning.
• Apply best practice guidance to care planning development.
• Demonstrate confidence and skill in your assessment and planning of care.
The aim of the session, is to give delegates a clear understanding of how to support an individual who has a catheter in situ in a dignified and person-centred manner.
By the end of the session delegates will be able to:
- Describe the urinary system
- Identify why someone may have a catheter inserted
- Identify possible complications that may occur and how to recognise them
- Describe how to perform routine catheter care
The aim of this training is to give you an overview of how we communicate with our clients and an overview of duty of candour and GDPR.
By the end of this training, you will be able to:-
• Analyse communication methods and styles, including exploring how you are perceived by others and the Assessable Information Standards.
• Identify best practice in recording and reporting, when completing electronic records.
• Discuss and evaluate duty of candour.
• Identify legal requirements in relation to GDPR.
The aim of this session, is to give delegates an overview of the different types of dementia, the impact on the individuals life of receiving a diagnosis of dementia and discuss how to manage some of the behaviour they may be faced with.
By the end of the session delegates will be able to:
- Explain the different types of dementia
- Identify how a diagnosis is made and the impact that this may have
- Identify what constitutes “good dementia care”
- Analyse different aspects of communication, how behaviour is a form of communication and explore what some behaviours may be telling us
- Identify the importance of holistic, person centred care
The aim of this session is to enable delegates to explore what diabetes is and the practical management of a client with diabetes.
By the end of this training you will be able to:-
• Explore what diabetes is and the different types
• Identify the risk factors and causes of diabetes
• Explain the 3 main treatments for diabetes - diet, oral medication & insulin
• Explain and recognise how you would respond to both hypo and hyperglycaemic episodes.
• Identify the importance of monitoring clients with diabetes, including the use of the touch the toes test.
• Identify the emergency alerts you need to be aware of.
The aim of this training is to explore what diabetes is and the practical management of a client with diabetes, including monitoring blood glucose levels and administering insulin.
By the end of this training you will be able to:-
• Explore what diabetes is and different typles
• Identify the risk factors and causes of diabetes.
• Explain the 3 main treatments for diabetes - diet, oral medication and insulin.
• Explain how you would recognise and respond to both hypo and hyperglycaemic episodes.
• Identify the importance of monitoring clients with diabetes.
• Demonstrate how to perform blodod glucose monitoring and subsequent recording this.
• Explain and demonstrate how you wouild give an injection of insulin.
The aim of this session is to ensure that delegates understand what is meant by the terms dignity and respect and how to implement it within the workplace.
By the end of the session delegates will be able to:
- Define what is meant by the term dignity and respect
- Analyse the common core principles of dignity, establish practice that supports them and that upholds dignity and respect
- Explain the link between dignity and person-centred care / inclusive practice and link this with the care value bases
- Identify and describe the legislation, guidance, codes of practice and CQC requirements relating to dignity and how these can be met
- Identify practice within your own services which does not uphold dignity and respect
- Analyse the impact on the individuals you support of not upholding dignity and respect
The aim of this session is to ensure that delegates gain an understanding of dysphagia and how to support an individual who has dysphagia.
By the end of the session delegates will be able to:
- Identify the signs and symptoms of dysphagia
- Identify investigations that may be undertaken
- Explain possible treatment and outcomes
- Explain food and dietary advice
- Identify what to do in an emergency (e.g. choking)
Care staff
The aim of this session is to enable delegates to gain an awareness of the process of dying and how to ensure that the clients and their relatives are supported throughout this time.
By the end of the session delegates will be able to:
- Define the term end of life care / palliative care and identify what constitutes a “good” death
- Explore the process of dying
- Identify how to support someone during the last days / hours of their life
- Explain some of the possible symptoms that may occur
- Identify the signs of grief and ways of supporting the individual / their family through this
Nurses
The aim of this session is to ensure that delegates have an understanding of end of life care from a holistic perspective, taking into account the individual and their family and friends as well as colleagues.
By the end of the session delegates will be able to:
- Define what is meant by end of life care
- Analyse advanced care planning
- Describe potential key priorities for individuals and their families during this time
- Critically appraise symptom management and other factors that need to be considered
- Identify different types of pain, how they are assessed and possible management of each
- Identify national guidelines that influence practice
- Identify the challenges when delivering end of life care
- Identify the potential impact on staff who provide end of life care
By the end of the session delegates will be able to:
- Explain what epilepsy is
- Describe the different types of seizures and some of the common trigger factors
- Clarify general management of an individual who is having a seizure
- Explain the importance of having a person-centred approach to ensure the well-being of the individual
The aim of this section of the training is to provide you with the knowledge of how to administer buccal midazolam in a safe and dignified manner.
By the end of this part of the training, you will be able to:-
• Explain why buccal midazolam is administered.
• Demonstrate how to administer buccal midazolam.
The aim of this session is to ensure delegates gain have an awareness of equality, diversity and care values, and how anti-discriminatory practice underpins individual care.
By the end of the session delegates will be able to:
- Explain how “Equality & Diversity” are integral to individualised care
- Recognise prejudices which may affect individualised care
- Recognise types of discrimination and know how to reduce discriminatory practice
- Identify the legislation relating to “Equality & Diversity” and how these relate to their setting
- Explain the principles of the complaints procedure and the need for confidentiality
The aim of this training is to improve your knowledge on falls, fraility prevention and management.
By the end of this training, you will be able to:-
• Define the meaning of fraility.
• Identify associations of fraility, fraility syndromes, assessment of fraility, and management and prevention of fraility.
• Define the meaning of falls.
• Identify risk factors for falls, strategies to prevent falls and post fall management.
The aim of this session is to improve delegates knowledge on how to prevent falls, to able to identify risk factors including intrinsic, extrinsic and behavioural factors and to develop and implement falls prevention strategies informed through appropriate generic and person specific multifactorial risk assessments.
By the end of the session delegates will be able to:
- Implement safety management in association with fall prevention
- Identify those individuals who are at risk of falling
- Explain the different risk factors intrinsic, extrinsic and behavioural
- Explain how effective risk assessment could reduce the risk of falls
By the end of this training course you will be able to:-
• Risk assess activities to minimise fire risk.
• Explain common fire hazards.
• Understand practices that prevent fires from: Starting and Spreading.
• Describe emergency procedure to be followed in the event of a fire.
• Explain who to report fire safety concerns to.
• Identify different fire extinguishers and different classifications of fire.
• Define what you can and cannot do should a fire start.
• Understand the Fire Marshal's duties and responsibilities.
The aim of this session is to provide delegates with an overview of what to do if they are faced with a first aid situation.
By the end of the course delegates will be able to:- Identify what action to take in the event of a first aid emergency occurring within the work setting
- Demonstrate cardiopulmonary resuscitation and the management of an unconscious casualty
- Explain and demonstrate what action to take when dealing with wounds, bleeding and shock
The aim of this session is to provide delegates with the knowledge to enable them to ensure that food is prepared in a safe manner.
By the end of this session delegates will be able to:
- Explain the terminology used in food safety
- Identify the laws that apply to food safety
- Identify the different types of food hazards, how they may get into food and what can be done to prevent them
- Describe bacteria multiplication, along with the different types of bacteria which lead to either food poisoning or food borne disease and signs and symptoms of each
- Identify the recommended safe temperatures within food safety and what to do, if temperatures are outside of the guidelines
- Demonstrate effective hand-washing and explain how to maintain their own personal hygiene when dealing with food
- Explain the requirement for cleaning schedules and records, pest control and the HACCP principles
The aim of this training course is to provide you with an overview of health and safety within care, to ensure at all times you have the knowledge and understanding to be able to work in a safe environment.
By the end of the training, you will be able to:-
• Explain why we need to maintain health and safety.
• Describe an overview of some of the legislation relating to health and safety.
• Explain how to maintain high health and safety standards.
• Demonstrate how to complete a basic risk assessment.
By the end of this training course, you will be able to:-
• Define what an incident is.
• Identify the regulations that need to be adhered to.
• Explore the concept of root cause analysis and how to complete them.
• Demonstrate how to undertake a cause-and-effect analysis.
• Identify pro-active measures to reduce risk and demonstrate and demonstrate how to complete a risk assessment.
• Identify how to achieve robust quality and compliance evidence.
By the end of this course, attendees will be able to:-
• Describe what an infection is.
• Identify the causes of infection and some of the most common infection diseases.
• Define the chain of infection.
• Explain how to minimise and prevent the spread of infection.
• Identify universal precautions and infection control practices, including cleaning and waste management.
• Identify the guidelines that need to be adhered to.
The aim of this training course is to give you greater knowledge and understanding of learning disabilities.
By the end of the training you will be able to:-
• Demonstrate knowledge of what learning disabilites are.
• Demonstrate an understanding of the difference between a learning disability and a learning difficulty.
• Describe what reasonable adjustments are.
• Outline your responsibilities are under law.
• Identify how distress maybe expressed in those with learning disabilities.
• Outline the importance of addressing, death, dying and end of life care.
By the end of of this training course, you will be able to:-
• Identify the regulation and guidance relating to nutrition.
• Define what is meant by the term malnutrition.
• Explain causes of malnutrition, including disease related malnutrition.
• Identify how we assess for malnutrition.
• Identify how we support a client who is malnourished and documentation required.
• Explain what constitutes a "health diet".
• Identify how we recognise if someone is dehydrated and how we can prevent this.
The aim of this session, is to enable delegates to develop knowledge of specified medical conditions affecting individuals that they are supporting.
By the end of this session, delegates will be able to:
- Describe Parkinson’s disease, motor-neurone disease and multiple sclerosis, arthritis and strokes
- Explain signs and symptoms of each
- Describe how the conditions could affect an individual
- Identify possible support strategies for individuals and carers for each condition
- Identify what support they may benefit from to promote independent living
The aim of this session is to ensure that delegates are able to administer medication safely to their clients in a dignified manner.
By the end of this session, delegates will be able to:- State the legislation and guidance that underpins medication administration
- Identify the different classifications of medication and routes of administration
- Identify and demonstrate the correct procedure for administration of medicines
- Clarify correct documentation when managing medication
The aim of this session is to increase delegates awareness and knowledge of mental health and mental wellbeing.
By the end of this session, delegates will be able to:
- Define mental wellbeing and mental illness
- Identify possible causes of mental illness
- Recognise the risk and protective factors and identify signs that a person’s mental health is deteriorating
- Describe various conditions including; anxiety, depression, bi-polar affective disorder, and schizophrenia
- Describe what it may be like to experience mental illness
- Describe the various interventions used to treat mental illness including antipsychotic medication
- Identify the importance of accurate record keeping and partnership working
- Identifying how to use the principles of the Mental Capacity Act
The aim of this session is to provide delegates with an overview of the principles of the Mental Capacity Act 2005 and how to apply it in practice.
By the end of the session delegates will be able to:- Understand the principles and main provisions of the Mental Capacity Act
- Understand how to identify when there may be a best interest decision to be made
- Understand how to identify who the decision maker should be
- Understand how to undertake and record a Capacity Test
- Understand how to make and record Best Interest Decisions
(Can also cover inanimate loads, either included in this or seperately)
The aim of this session is to ensure that delegates are working to the current moving and positioning guidelines and to minimise the risk of injury to themselves and where applicable, the client.
By the end of this session, delegates will be able to:
- Explain the theory behind moving and positioning
- Demonstrate safe practice
The aim of this session is to provide an overview of what constitutes a healthy diet and good nutrition, to enable delegates to ensure that their clients are adequately nourished and hydrated and how to establish those at risk from malnourishment or dehydration.
By the end of the session delegates will be able to:
- Identify the regulations and guidance that need to adhered to
- Explain what constitutes a “healthy diet”
- Analyse special dietary requirements
- Identify how diet links with disease, obesity, heart disease and diabetes
- Calculate a BMI
- Analyse what is meant by the terms dehydration and malnutrition and identify the signs and symptoms of each
- Calculate a client’s MUST score
Oral health plays an important role in the quality of life. The aim is to support others maintain and improve their oral health. This course will provide carers with the knowledge and ability to plan and deliver daily mouth care in any setting included supported living/care homes & domiciliary care.
By the end of the course, attendees will be able to:-
• Explain the aging mouth.
• Explain what plaqu and tartar is.
• Identify the impact of untreated dental pain and infection on behaviour and general health.
• Explain the importance of oral health.
• Describe how to carry out daily oral health care tasks.
• Identify issues with dentures.
• Explain how and when to report any health concerns.
• Explain the oral health assessment tool.
The aim of this session is to raise delegates awareness and understanding of person-centred care and how they can put the person at the centre of decision making and activities.
By the end of this session delegates will be able to:- Identify how to establish the needs and wishes of individuals
- Describe how to develop and subsequently review care plans which are person-centred
- Identify the importance of focussing on specific needs and wishes of individuals, being aware of ’no decision about me without me’
- Identify the importance and how to work in a holistic manner
- Explain how they will work in an individual’s ‘best interests’ if they lack capacity
The aim of this training course is to give you an overview of a Positive Approach Behaviour (PBA) to the person-centred care of people living with mental health condition including LD and dementia and how this approach can be applied within your care setting.
By the end of this training course you will be able to:-
• Understand what a Positive Behaviour Approach is.
• Analyse different aspects of communication and how behaviour is a form of communication and explore and what some behaviours may be telling us.
• Understand how to implement a Positive Behaviour Approach.
• Understand the PBA as a working document.
By the end of this training you will be able to:-
• Identify how to provide good skin care and prevent the development of pressure injuries.
• Explain how to incorporate nutrition, hydration and mobility support strategies in maintaining skin conditions.
• Explain how to recognise concerns at an early stage and prevent skin damage.
• Identify when they will need to report and to whom.
The aim of this session is to enable delegates to be able to complete records and reports accurately in line with legal and organisational requirements.
By the end of the session delegates will be able to:
- Identify why we record and the range of different records that are required
- Explain what we record and how this is done appropriately
- Identify the impact that language can have within records
- Analyse records to establish if they are written in a way that demonstrates good practice
- Demonstrate good practice in completing a range of records
The aim of this session is to ensue delegates gain an understanding of what safeguarding is and how to respond if they are faced with a situation of abuse.
By the end of the session, delegates will be able to:
- Identify what is meant by the term safeguarding
- Identify how to prevent abuse
- Explain the different types of abuse and the indicators for each
- Describe how to respond, report and record the situation
- Identify what happens next
The aim of this session is to ensure delegates gain the theoretical and practical knowledge, so they feel comfortable and competent working around a stoma.
By the end of the session, delegates will be able to:
- Recognise stoma abnormalities
- Discuss the importance of effective communication in stoma care
- Explain the cultural and religious considerations
- Explain the importance of maintaining effective infection control
- Describe the importance of privacy, dignity and respect
The aim of this session is to ensure that delegates understand what a team is, how it is formed, the importance of team work within a care setting and the roles that individuals take on within that team.
By the end of the session delegates will be able to:
- Define a team
- Describe how teams form and work and analyse where their team sits within this
- Complete a SWOT analysis of their team
- Identify the importance of team work within a care setting
- Clarify the roles that individuals take on within that team
- Demonstrate how to give constructive feedback
The aim of this session is for delegates to gain an understanding of tissue viability and to be able to recognise a concern with the skin at an early stage.
By the end of the session delegates will be able to:
- Explain the physiology and functions of the skin
- Identify what is meant by the term pressure sore, who may be at risk and prevention strategies
- Identify recognition features in line with the national guidelines on the categories of wounds
- Explain what a skin tear is and the skin tear classifications
(can either be generic or subject specific)
The aims of this 2-day course is to equip delegates with the skills and confidence to design and deliver an effective interactive training session.
By the end of the session delegates will be able to:
- Explain the key skills of an effective trainer
- Analyse what makes a “good” training session and why
- Identify key trainer responsibilities for an effective session
- Review training methodology and identify why it is important to include a range of methods within every session
- Identify ways in which a training session can be made more interesting and engaging for participants
- Explain how to create a positive atmosphere for training, and deal with any difficult situations
- Explain how to structure a training session to ensure that participants learning is maximised
- Explain the health and safety considerations to be taken into account when delivering a training session
- Prepare a training session
- Deliver a training session and receive detailed personal feedback
SOLICITUDE TRAINING
Get in touch with us today to discover how we can support your needs
Join Our Mailing List
The trainer was excellent and knowledgeable. Really got good talent in teaching and keeping the class really active. I would like to have more training like this covering different subjects for RGN’s.
The trainer, had created a relaxed session where learners were put at their ease, so that they felt comfortable to ask questions as well as discuss the first aid situations they had experienced.
This was a very positive visit, where very good practice was evident during the training and both Centre staff were fully engaged and keen to produce excellent training.
The tutors style of delivery is the best I have ever experienced. The course delivered was exactly what we needed and more. The tutor was very attentive and ensured we understood every aspect, providing practical examples to reinforce the training.
An excellent course delivered by an extremely knowledgeable and professional tutor. I cannot praise the tutor highly enough. I would and have recommended solicitude training company and will continue to do so.
An excellent, well presented course, easy to understand.
This was one of the most interesting trainings that I have attended and the way it was presented was easy to follow, clear and interactive which made it easy to learn.
Excellent course, well-paced. Lots of interaction and I have left with ideas to implement.
The trainer was detailed and presented everything in a lovely way which was easy to understand.
Enjoyed and learnt a lot, which I will be able to put into practice.
We have been working with Jenny of Solicitude Training for the last year and can honestly say that Jenny has worked continuously to improve our group of care homes. Jenny started off doing mock inspections and has gone from there ensuring that our managers feel supported as well as advising them on the acute clinical aspects of their respective homes.
Working with Jenny has been really simple, she has always maintained that she will do whatever is required to help and benefit the services.
Excellent training, I feel more confident to use the techniques if required.
