ABOUT US
Find out about Jenny GibsonThe Teambelow
Jenny Gibson RGN, BSc (Hons), PGCE, MCMI - Owner
With over 30 years of experience as a nurse in the health and social care sector, Jenny brings a wealth of experience and expertise to her training programmes. She holds a RGN and BSc (Hons) degree in nursing, along with qualifications in management, teaching and assessing.Jenny's passion for delivering exceptional care drives her committment to ensuring that every client receives outstanding service, whether in nursing homes, care homes, domiciliary care, hospitals or hospices. She understands that confidence and competence of staff are crucial to providing high-quality care. Jenny believes in equiping staff with the necessary knowledge and skills to excel in their roles, enhancing their interactions with clients, their families, visitors and colleagues.
Jenny excels in conducting thorough training needs analysis and delivering relevant, enjoyable and engaging training sessions that optimise learning. Her extensive experience as a registered manager gives her a deep understanding of the challenges managers face, allowing her to offer both formal and informal support, including supervisions, coaching and mentoring, mock CQC inspections and actions plans.
Jenny has a proven track record of helping services improve their ratings from inadequate to good or outstanding. Her career spans roles from volunteer to Director of Nursing and specialist advisor for CQC, showcasing her broad expertise and leadership abilities.
By choosing Jenny and her company for your training needs, you are investing in a professional who is dedicated to elevating the quality of care through comprehensive and inpactful training.
Let Jenny and her team's unparralleled experience and passion for excellence help your team achieve their full potential and deliver superior care.
You can contact Jenny on jenny@solicitudetraining.co.uk
Valerie Hanson - Head of Inspections & Service Support
Valerie brings over 25 years experience in the NHS and social care where she has built a deep expertise in quality assurance, CQC and regulatory compliance. She began her career in 1996 as an Adult Nurse after qualifying from Kings College, London. Valerie later expanded her qualifications with BCs (Hons) in District Nursing and Health Visiting and a Postgraduate Diploma in Advancing Professional Healthcare Practice, also from Kings College.Furthering her professonal development, Valerie earned a Postgraduate Diploma in Management Studies in 2009 and a Master's Degree in Management in 2010 from London South Bank University.
Throughout her career, Valerie has held key roles in Clinical Commissioning Groups across the UK, where she gained extensive clinical, management and leadership experience. Her commitment to quality improvement and governance is underpinned by her "right time first" philosophy and she is a valued leader who excels in driving clinical effectiveness and implementing innovacative care standards. Valerie is a trusted resource for developing action plans that enhance care quality and streamline healthcare practices.
You can contact Valerie on: valerie@solicitudetraining.co.uk
Louis Koekemoer - Office Manager
Louis has over 20 years of experience in the banking and financial sector in South Africa, developing a diverse skill set that encompasses management training, organisational development consulting and trauma counselling. His career has been marked by a commitment to fostering growth and resilience in both individuals and organisations.Following his extensive career in South Africa, he transitioned to the UK, where he spent 7 years working in a family-run nursing home business. As the Health & Safety and Fire Lead for four homes, he played a crucial role in ensuring the safety and compliance of the facilities. His responsibilities included delivering mandatory training and maintaining the training matrix to ensure all staff completed their required training.
In his current role as Office Manager, he manages the day-to-day office activities, preparing training materials and processing documentation for training consultants. He also captures feedback post-training on Gather, issues certificates and delivers non-clinical training sessions.
His diverse background and dedication to continuous improvement have equipped Louis with the expertise to contribute meaningfully to Solicitude, ensuring operational excellence.
You can contact Louis on admin@solicitudetraining.co.uk
Lisa Painter - Business Development Manager
Lisa brings over 20 years of experience in the housing development sector, where she excelled as a Sales Manager. She dedicated herself to coaching and mentoriting sales staff, consistently striving to deliver a five-star service to clients.In her spare time, Lisa has contributed to her community as a Community First Responder for the ambulance service and she also teaches yoga and works as a health coach.
In 2021, Lisa made a significant career shift from the corporate property sector to the health and social care sector, taking on the role of Residents Liaison Manager for a family-run nursing home business.
Since the beginning of 2023, Lisa has played a key role at Solicitude, focusing on marketing and building strong client relationships. Her diverse background and passion for service make her a valuable asset to our team.
THE TEAM
Working along with Jenny is a team of seasoned professionals who bring extensive experience in the health and social care sector. Our team includes nurses (specialising in both adult and paediatric care), care managers and social workers with diverse backgrounds.
Their expertise spans managing nursing homes, serving as charge nurses in hospitals, training in hospital settings, working as health visitors and providing care in paediatric intensive care at Great Ormond Street, as well as in-school nursing.
Our team members are not only passionate about their work but also excel in delivering bespoke training tailored to your organisation's specific needs. They combine deep knowledge with practical experience, ensuring that the training is both informative and relatable, bridging the gap between theory and practice.
Every trainer and consultant on our team holds teaching and health qualifications, enabling them to effectively impart knowledge, insights and hands-on experience to learners. Their commitment to engaging, informing and empowering learners ensures that your staff will be well-equipped to enhance and improve the quality of care they provide.
Choose our expert team for your training needs and experience the difference that comes from working with professionals who are dedicated to elevating standards of care through comprehensive and impactful training.
Let us help your team reach their full potential and deliver superior service.
Their expertise spans managing nursing homes, serving as charge nurses in hospitals, training in hospital settings, working as health visitors and providing care in paediatric intensive care at Great Ormond Street, as well as in-school nursing.
Our team members are not only passionate about their work but also excel in delivering bespoke training tailored to your organisation's specific needs. They combine deep knowledge with practical experience, ensuring that the training is both informative and relatable, bridging the gap between theory and practice.
Every trainer and consultant on our team holds teaching and health qualifications, enabling them to effectively impart knowledge, insights and hands-on experience to learners. Their commitment to engaging, informing and empowering learners ensures that your staff will be well-equipped to enhance and improve the quality of care they provide.
Choose our expert team for your training needs and experience the difference that comes from working with professionals who are dedicated to elevating standards of care through comprehensive and impactful training.
Let us help your team reach their full potential and deliver superior service.
SOLICITUDE TRAINING
Get in touch with us today to discover how we can support your needs.
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